Service Integration and Management (SIAM) Training

Description of the study

Master SIAM with extensive training in DreamsPlus. Know SIAM principles, policies and best practices to deliver seamless integrated services. Get industry-recognized certification and boost your career prospects.

Highlights and training highlights

SIAM Training Majors

• Prerequisite: Basic service management skills
• Ideals: Service management professionals, IT leaders and enthusiasts
• Certification body: DreamsPlus
• Accuracy: For life Raised certification status
• Experimental design: Multiple choice, case study
• Passing score: 80% .

Study Studies

Module 1: Service Integration and Management

Introduction to Siam
SIAM principles and concepts

Module 2: SIAM structure and methodology

SIAM design and architecture
Siam Method and Best Practices

Module 3: Service Governance and Control

service rule and authority
risk management and compliance

Module 4: Service Center and Inventory

Using the Service Provider
Management of configured services

SIAM career opportunities

• Service Union Manager
• SIAM Consultant
• Service Department Manager
• IT Service Manager
• Multi-supplier manager
• The Government Manager
• The contract manager
• Supply Chain Manager
• Business Relationship Manager
• Service Architect